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F.A.Q. #1
Does this module match my projector?
See "Suitable Projectors" Above.
F.A.Q. #2
Is it as good as the bulb that came with my projector originally?
It is exactly the same quality, it is not an imitation lamp.
F.A.Q. #3
If I buy this item and find out it is the wrong item or doesn't work for any reason, can I get an exchange or refund?
EXCHANGES: You can return a lamp for exchange within 180 days of purchase. REFUNDS: You can return the lamp for ANY REASON within 30 days of purchase and receive a refund. *Restock fee may apply.
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If you have feedback for our CUSTOMER SERVICE department, please email directly or call us toll-free 1-888-785-2677 and ask for Jesse.
Question Answered
Will you price match with this: https://www.kinetiklamps.co.uk/VIEWSONIC/RLC-101-RLC-101-APOG-7488 Asked by Justin R. On Nov 26, 2019
Yes, we can price match the Viewsonic RLC-101. It will be lower than the $138.34. Email our sales team: sales@myprojectorlamps.com to get the lower price.
Answered by MyProjectorLamps Support On Jul 04, 2022Question Answered
Do you have any videos or instructions on how to insert the lamp? Can it be replaced by a normal end user or do they have to be replaced by a professional? Asked by Justin R. On Nov 26, 2019
Yes, here's the video to insert the lamp and module: https://www.youtube.com/watch?v=4_QKsCLLhHI and here's the video to insert the bare bulb or just the lamp: https://www.youtube.com/watch?v=O4GVHJdP28E. You can replace the bulb and module by yourself with a PHILIPS screwdriver.
Answered by MyProjectorLamps Support On Jul 04, 2022Question Answered
Can I order this with an additional OEM bare bulb as a spare (Osram P-VIP 240/0.8 E20.9n)? Your product search doesn't seem to cover bare bulbs. Asked by Henry W. On Feb 14, 2020
We do not sell bare bulbs for your projector, but the module and bulb come together. You can look for and buy a module with the same lamp ID and remove the bulb. If we do sell it, then it we might sell it on a special basis. Call our customer support: 1-888-785-2677 to see if we sell it.
Answered by MyProjectorLamps Support On May 17, 2022Question Answered
Is it easy to switch the bulbs over? Asked by Gary L. On Sep 15, 2020
It is a very simple process to switch bulbs. If you have any issues, please refer to your user manual or call our customer support number.
Answered by MyProjectorLamps Support On Sep 22, 2020